Frequently Asked Questions
Everything you need to know about Lash Cosmetics™ for your perfect gaze.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic US, while international orders may take 7-14 business days depending on the destination.
Are your lash serums and adhesives safe for sensitive eyes?
Yes, all Lash Cosmetics™ products are ophthalmologist-tested, hypoallergenic, and formulated without harsh parabens or sulfates to ensure they are safe for sensitive eyes.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened products for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. Lash Cosmetics™ is committed to ethical beauty; 100% of our products are PETA-certified cruelty-free and contains no animal-derived ingredients.
How do I track my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.